Having a reliable IT infrastructure is critical for business success, but hiring and managing an in-house IT team can be costly and resource-intensive. As a result, many businesses are turning to managed services. These IT services are performed by third-party companies who specialize in handling a variety of IT concerns. Managed IT services may include network management, cybersecurity, data backups, IT project management, help desk support, and other IT tasks.
By working with a reliable managed IT services provider, businesses can ensure their IT systems operate smoothly and free up their staff to focus on more important business initiatives. In this blog, we’ll go over nine different types of managed IT services offered by companies like Prescient Solutions and how they can help your business operate more efficiently.
Help Desk Support
Every minute your IT systems are down, you risk losing revenue, productivity, and customer trust. Help desk support provides a dedicated team of experts ready to address your IT issues. These experts can quickly diagnose problems, resolve issues, perform regular IT maintenance, and offer guidance for a number of IT concerns. Help desk support can also be performed remotely to minimize downtime and prevent IT problems from escalating into larger issues.
Prescient Solutions provides 24/7 help desk support to make sure your business operates smoothly at all hours of the day. Our technology specialists are experienced in a wide range of IT challenges and industries, ensuring we can resolve your IT problems quickly and effectively.
Network Management
Running and maintaining an IT network can be complex and time-consuming. If you find that your network frequently experiences downtime, slow performance, or security breaches, managed services may be beneficial. These services provide continuous monitoring, proactive maintenance, and immediate troubleshooting, ensuring that your network runs smoothly and freeing up your team to focus on core business tasks.
At Prescient, we specialize in customized network solutions that align with your specific business requirements. Our team thoroughly assesses your existing infrastructure and implements advanced technologies to increase efficiency and keep your operations running smoothly.
IT Project Management
Is your business planning to implement new technology or expecting growth in the near future? If so, working with a managed service provider may be beneficial. Managed IT providers stay current with the latest technology trends and can help you ensure that your IT efforts are aligned with your business goals and drive growth. They can evaluate your current IT systems, identify weaknesses, develop comprehensive IT plans, and help you pick the right technologies to meet your needs and industry standards.
Prescient Solutions has over 27 years of experience assisting businesses in the Milwaukee and Chicago areas. From initial system design to ongoing support and optimization, we guide every step of your IT journey.
Mobile Device Support
Many of today’s employees work from mobile devices and need access to information on the go. While mobile devices can help improve productivity and make information more accessible, they increase the risk of security incidents and compliance violations. Working with a managed service provider like Prescient can help mitigate these risks. These providers implement a variety of strategies, including regular software updates, data encryption, strong authentication, and other methods to keep devices safe and ensure employees are following best practices.
A top choice for managed services in Chicago, Prescient Solutions excels in mobile device security through advanced endpoint management, comprehensive mobile security policies, and targeted training sessions that educate employees on security best practices.
Cybersecurity and Compliances Services
According to Cybersecurity Ventures, over 2,200 cyberattacks took place per day in 2023. If your business is not protected against these online threats, you could face data breaches, regulatory fines, loss of customer trust, and much more. Collaborating with a managed service provider can help prevent online security incidents and keep your business protected. They offer a full suite of services to secure your data and catch issues early, including 24/7 monitoring, threat detection, software updates, end user security, and much more. They are also well-versed in your industry’s specific compliance requirements and can help you implement solutions to ensure compliance.
At Prescient, we take a layered approach to cybersecurity. We use the newest technology and employ a team of experts to deliver robust protection to keep your operations running smoothly and your digital assets safe.
Data Backup and Disaster Recovery
Data has become the backbone of modern business. Losing important data to unexpected disasters or unauthorized users could result in major expenses or your business's demise. Disaster recovery services are a powerful solution to secure your data and ensure business continuity. These services include regular data backups, redundant storage systems, disaster recovery planning, and other strategies to secure sensitive information and ensure it is retrievable.
Prescient Solutions works closely with your team to understand your business’s needs and develop comprehensive disaster recovery plans. We assess potential risks, implement robust backup solutions and resilient storage options, develop disaster recovery protocols, and monitor your systems to detect issues early. By consulting our team, you can rest easy knowing your IT infrastructure is secure and prepared for any disruption.
Cloud Solutions
In recent years, cloud computing has significantly grown in popularity. These solutions let you store and manage data online, making it easy to access from any location. They offer benefits like scalability, cost-effectiveness, agility, and robust security. Managed IT services can help you find the right cloud solutions for your business needs and maximize their benefits. They can also handle the setup, integrate them with your other systems, and maintain them, ensuring that your systems are always up-to-date and working well.
As a Microsoft Partner and provider with strong ties to leading vendors, Prescient can help you secure the best cloud deals and create customized solutions tailored to your specific business needs. These partnerships allow us to offer the latest technologies at competitive prices and ensure that you receive the best value for your cloud investments.
Technology Sourcing
The right technologies and tools can greatly enhance efficiency and drive your bottom line. If your business is ready to improve its IT operations but not sure which IT solutions are right for you, working with a managed IT provider may be helpful. A reputable managed service provider is current with the latest technologies and can recommend the right solutions for your business needs and industry standards. In addition, teaming up with a managed service provider allows you access to these advanced technologies without making large upfront investments.
At Prescient, we select technology not just for your current IT environment but also for future growth. This approach helps align your IT investments closely with your strategic goals, setting you apart in a competitive market. With our team, you can ensure your technology is worth the investment and drives your bottom line.
Email Migration
Email is an important tool that allows businesses to share information quickly and keep their customers informed. As businesses grow, they may need to migrate their email systems to larger platforms that have more features, offer greater security, and can scale up as their needs change. Managed services can help with this process. These services can help match the appropriate email platforms for business needs, plan and execute the migration, and configure settings to meet specific requirements. With a managed IT services provider, businesses can maximize the benefits of a new email system and streamline the process to reduce downtime.
Prescient goes beyond basic installation. Our team prioritizes cybersecurity to ensure your data is protected throughout the migration process. We also provide comprehensive training and ongoing IT support to optimize your system’s performance and resolve issues as they arise.
Conclusion
Managed services are a powerful solution to improve efficiency, cut costs, enhance security, and drive growth. They can streamline your IT operations and ensure business continuity in unexpected disruptions. With the right managed service provider, you gain more than just IT services; you gain a trusted partner dedicated to your long-term success.
A managed IT services provider in Chicago for over two decades, Prescient Solutions has an excellent track record of delivering innovative solutions to companies across all industries. Our experts stay current on the latest IT trends and use advanced technology to ensure your IT infrastructure is not only reliable but also an asset to propel your business forward. We are passionate about what we do and look forward to helping you reach your goals.
To learn more about how managed IT services in Chicago can transform your business operations, contact us today!
